GLDS support for our project was exactly what we expected; but our expectations are very high, and they rose to the occasion to take care of every issue. It was sincerely appreciated.
Dave Mundis
Wave Broadband
Wow! I'm impressed. The features were all expected, but I never imagined that they'd try so hard to match the page style to ours. All I've ever seen from other companies are canned templates with a few customizable colors. Your guys go the extra mile. Great job!
Dave Templeton
Troy Cable
GLDS did a great job with transitioning us to their cloud-based platform. Better still, I recently ran a Customer Summary report. While it used to take more than an hour on our old system, it only took four minutes to complete on the new, hosted solution.
Patrick Hilke
SCI Broadband
Por mucho la solución más completa actualmente, control total de la administración en un solo producto, fácil manejo y amigable hacia cualquier usuario. de las diferentes áreas gracias a la interfaz gráfica que maneja, lo cual lo pone por encima de todas las diferentes soluciones orientadas a la administración de este tipo de servicios.
Ingeniero Efren Corona
GConecta, Tijuana, BC, Mexico
We’ve been quite satisfied with the GLDS relationship. We have experienced significant company growth and GLDS has been a strong and cost-effective partner for us along the way. They’ve remained responsive to our needs and continue to provide support for our operational strategy.
Steve Friedman
Wave Broadband
GLDS offered us what they called ‘painless data conversion’. Compared to other conversions I’ve been involved with, it really was painless. Our GLDS team has implemented several new products for us, and has been relentless about chasing down problems and making sure we were happy with the way everything worked.
Bruce Jones
NuLink Digital
The GLDS trainer not only knew the billing system but she also knew cable which was a wonderful plus in trying to teach us what and why we would do what we do. She had superior knowledge which she was able to impart in a manner that was not condescending. She asked questions and took time to understand the way we do things. I really enjoyed this training. She was the best trainer I have ever had on a cable billing system
Yolonda Lasswell-Butcher
Jet Broadband
This will make the 4th billing system change I have been through since I have been working in the cable business and GLDS has offered the best training by far. They are very knowledgeable of the system and could answer every question we could throw at them. I feel really comfortable with the change over from our old system to the new one!
Tammy Horn
Jet Broadband
GLDS has a very professional and courteous staff, plus an excellent training facility. The training facility is very relaxing and inviting for business.
Joe Ferrell
Bryan Municipal Utilities
I have been through a lot of training on various systems and topics. This was by far one of the best trainings that I have attended. We covered a lot of content. The pace was neither too fast, or too slow and I feel like I am leaving here with a good understanding of the software and the knowledge that I will receive the support that I will need. The support so far has been excellent! It is nice to leave a training and not be nervous about the support that you will need in the future. GLDS has a wonderful group of employees. Michele has been fantastic. Mary is a wonderful, patient, trainer.
D'Ette Carter
Prime Time Communications
The training and support during the conversion were wonderful. GLDS has consistently exceeded our expectations.
Jan Stearns
SkiSat Cable
From an accounting perspective, I don't know why anyone would ever choose anything except GLDS.
Rick Zaha, CPA, MBA
Countryside Cable
WinCable is very intuitive. The navigation makes sense and the reporting features are very useful.
Steve Firpo
San Bruno Cable
The Users' Group helps us keep up with the industry and gives us an opportunity to talk to our industry peers about how they use WinCable. I come away with more efficient ways of running my business, and I learn solutions to problems we may be experiencing.
Sheri Miller
CMA Communications
GLDS Users' Group is a great opportunity to focus on WinCable and get questions answered all at once, as well as have a group of educated users who have dealt with the same issues you have.
Carl Schaeper
Phonoscope
Users' Group provides an opportunity for operators to get to know the GLDS staff and other users and feel like they're part of your "extended family." It's the best environment to learn about all the new features and changes that are coming.
Vahl Burkett
Wave Broadband
The annual Users' Group is my best opportunity to learn about new features and products available, as well as what's coming in the future. Wish List session is a great opportunity to bounce ideas around.
Deb Mefford
Cable America
I would recommend Users' Group! Not only is it fun, but you really get a chance to bond with other operators, develop industry contacts, and discover how they solve operational issues using WinCable.
Jodie Zawacki
Thames Valley Communications
The chance to hear from other operators and interact with the GLDS team at Users' Group is invaluable. We always learn new ways to use the system more efficiently. Plus, it's an honest chance to have your suggestions heard.
Kimiko Uegama
Novus Entertainment
WinCable has been an excellent addition to our business and has contributed significantly to our ability to service our customers with the greatest efficiency. GLDS was instrumental in helping us evolve into an all-digital service provider.
Dennis Darby
Telstar
WinCable is very user friendly, with plenty of parameters for easy configuration. The software is easy to use, and any difficulties are easily addressed by GLDS' Technical Support team!
Heather Jones
Michigan Cable Partners
It's great having you and the rest of the GLDS team as partners for TVMAX. Everyone here is incredibly impressed with everything! I have never met a more "can do" group of people than those at GLDS.
David Curtin
TVMax
This software is unbelievable! It's incredible how much easier my job has gotten, I can complete a task in one step rather than six. I love this software.
Brandy Kemp
Infostructure
I am so glad we have GLDS! I cannot say it enough. Thanks for all your help!
Alice Tijerina
En-Touch Systems
Our non-returned equipment rate has dropped from 55% to 14% since we started using WinScore. Better still, the deposits we've collected so far will already cover more than 50% of the replacement expense.
Sandra Harrison
Wavevision
WinPay has brought flexibility and convenience to the payment process for our customers.
Jeremy Burkholder
Eagle Communications
Our New Motto is WinCable Everywhere - by Thursday!
Eric Gudgel
Northland Communications
WinCable is easy to use and simple for our CSR and Technical groups to grasp.
Gail Cohen
BELD
If you don't have extensive experience, or time, we recommend GLDS' hosted solution for quick time to market.
Kelvin Smith
C3 Broadband
I am impressed with the telephony module that is integrated into WinCable. The API was a seamless way of getting required billing data into the system, onto the invoice, and ultimately out to the customer.
Chris Simmons
Big River Telephone
GLDS allows us to add a compelling package of on-demand programming to our lineup of digital video services with an ROI that makes sense for a system of our size.
Darryl Chandler
Source Cable
GLDS offered a much better solution for the cost than other alternatives. With GLDS we were able to centralize billing system operations, improve control of data services, and introduce VoIP; all while making life easier for our front-line CSR's.
Dave Beasley
CMA Communications