I am amazed daily by the staff at GLDS. They are there for all our need and solve any issue that we have very quickly. GLDS gives us the ability to think outside of the box and allows us to provide the best customer experience to our subscribers.
Your technical support team is AMAZING! In particular, James and Abel have been very helpful with a huge channel change project that we just finished. Please let them know that I will buy them a drink at the next GLDS user’s group. They are great assets to your team.
Just wanted to thank you for your work yesterday. We are up and running on BroadHub. Thank you for providing a seamless stress-free experience.
Dude this is badass! so excited to get this out to the customers!
GLDS offered us what they called ‘painless data conversion’. Compared to other conversions I’ve been involved with, it really was painless. Our GLDS team has implemented several new products for us, and has been relentless about chasing down problems and making sure we were happy with the way everything worked.
WinCable is easy to use and simple for our CSR and Technical groups to grasp.
Our New Motto is WinCable Everywhere – by Thursday!
WinPay has brought flexibility and convenience to the payment process for our customers.
Our non-returned equipment rate has dropped from 55% to 14% since we started using WinScore. Better still, the deposits we’ve collected so far will already cover more than 50% of the replacement expense.
I am so glad we have GLDS! I cannot say it enough. Thanks for all your help!