You’ve invested a significant amount of time and money in your business systems, but are you confident that you are getting the most out of your investment?
To help companies get the most value out of their investment and better serve their customers, Great Lakes Data Systems offers training and professional services that extend over the entire billing and subscriber management spectrum.As a broadband service provider, you understand the value of training and so do we, which is why we offer an array of training services designed to meet the needs of every customer. Our standard monthly training sessions are based on a wide range of subjects.
For example, our WinCable 101 class, held at our offices in Carlsbad, is a three-day class designed for new WinCable users using the solution to manage day-to-day operations. Looking for a more in-depth training program? At WinCable 401, also held at our Carlsbad offices, users will dive deep into WinCable’s advanced features and learn how to better manage promotions, discounts and inactive subscribers.
Can’t make it to our offices? We also offer a number of comprehensive online classes, such as our two-hour online class that teaches users how to set up campaigns, promotions, and automatic discounts. Or if you’re looking for a more tailored training program, GLDS can provide custom training on any billing and subscriber management topic. Sessions can be run one-on-one, or as a group.
Take advantage of everything our solutions have to offer by getting to know the ins and outs of your investment. To learn more about training and professional services, click here.