GLDS and Fleetmatics Join Forces to Help Cable Operators Streamline Workforce Management
Thanks to the evolution of technology, employees are able to be just as productive from the road as they are from the office so long as they have an Internet-connected mobile device at their disposal. After all, business is no longer confined to the hours between 9 a.m. and 5 p.m.
The number of on-the-go professionals is growing, according to IDC’s prediction that the mobile worker population will reach 1.3 billion by 2015, representing 37.2 percent of the total workforce. Mobile workers in the United States, Canada and Latin America will account for 212.1 million of that number.
The world is clearly changing, and businesses across all verticals need to embrace mobility to remain competitive. This applies perhaps most directly to businesses that rely on mobile fleets.
To ensure the effective management of such fleets, GLDS recently announced a partnership with Fleetmatics, a leading global provider of mobile workforce solutions for service-based businesses. The partnership was forged to provide workforce management integration capabilities for independent cable operators using Fleetmatics’ solutions.
As a leading provider of billing, subscriber management and provisioning systems for small- to medium-sized global broadband providers, GLDS will help Fleetmatics combine work order data with real-time vehicle activity in order to provide easy-to-understand information that can be leveraged to realize additional opportunities for operational efficiency.
Rather than being buried under an endless sea of reports that are hard to comprehend, the partnership will streamline workforce management by providing business owners with real-time information that can help them make adjustments on the fly, thereby increasing their organizations’ productivity and helping them deliver superior customer service.