We’re about to turn the corner into September, which means we’ll soon be in the thick of hurricane season. So, if your telecommunications business is located in a hurricane-prone region, you need to be on the lookout for severe weather at least until November—after which you can just look out for winter storms.
This begs the question: Does your company have the necessary resilience to continue providing essential broadband services to its customers in the event that severe weather arises and impacts your facility?
If you are still relying on your legacy network for services like billing and subscriber management, it’s time to consider migrating those services to the cloud, where your customers’ data can be stored in a secure monitored facility. By switching to the cloud, you ensure that business will continue unaffected even in the event that your facility becomes damaged or destroyed.
Of course, you are probably wondering how it would be possible to access the cloud if Internet service goes out in the event of a severe storm. The answer is by supplementing your cloud services with Internet failover options. If you have the resources, you could fortify your network by upgrading to robust T1 Internet lines, which are much stronger than cables; these, however, will not be impervious to severe flooding or wind. As a safer alternative, you can invest in a failover service that will switch your network to 4G LTE in the event your links should fail.
By investing in a combined cloud billing and subscriber management service, as well as in an Internet failover plan, your business will be able to handle any storm that comes its way.
Remember: A brick-and-mortar facility can be rebuilt, but a strong customer base may not come back. Look to the cloud as a way to protect your organization in the event of a natural disaster.