Technical Support Specialist

Launch GLDS add-on software features for our broadband service provider customers
Provide our family of customers with world-class software support

 

We’re looking for a seasoned software technical support specialist willing to work in sunny San Diego County. Hands-on, recent experience with broadband subscription-based billing software products is required. Experience with billing and customer management systems including back-office billing system configuration or administration is a plus. Candidate must be articulate, flexible, thick-skinned and able to roll with the punches.

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Employment preference given to US Citizens, although we will employ those independently eligible to work in the United States.  Only in rare circumstances will we sponsor a work Visa.  

Salary commensurate with experience.

We don’t like job hoppers and are looking for a candidate that’s willing to invest in a future with our company. Accordingly, candidates with a track record of lengthy tenure with current and previous jobs are preferred.

Benefits include:

  • Retirement > 1:1 match up to 3% on Simple IRA
  • Full healthcare > We pay 75% of healthcare expenses and offer 5 different healthcare insurance providers. Dental and vision plans are also available.
  • Paid vacation, sick leave, and holidays.
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