July 23, 2012 by BTR Staff | At the Independent Show in Florida, Great Lakes Data Systems is demonstrating an integrated, real-time content authorization service for TV Everywhere, WinCAP. It’s designed to provide centralized multi-screen account and parental control management, integrated with GLDS’ existing web-based self-care portal MyBroadbandMarket. Additionally, WinCAP will power the 2012 NBC Summer Olympics authorization for several operators, including BELD Broadband, Cable Systems of Nevada, San Bruno Cable, Spencer Municipal Utilities and others. More
7/5/12 by Brian Santo | Service providers are taking advantage of consumer technology to make their technicians more effective.
Wireless broadband, social networking, mobile apps, cloud computing, handheld devices – they’re not just for consumers anymore. The exact same trends roiling the consumer market are having a profound effect on the way communications service providers (CSPs) conduct their business.
While executives and managers at CSPs are certainly making use of mobile technology, the area of their business most affected is customer service. Installers and technicians of all sorts are being equipped with new tools they happen to be already familiar with because they’ve been using them as consumers.
“Devices, the cloud and mobile Internet: These are major forces … that are driving the thinking and the choices our customers are making in the field and the back office,” said Yuval Brisker, CEO of TOA Technologies, a company that provides mobile workforce management systems.
5/16/12 by Broadband Technology Report Staff | Great Lakes Data Systems plans to demonstrate its cloud-based billing, subscriber management and provisioning system, as well as mobile workforce technologies, at the NCTA Cable Show in Boston.
The company’s WinCable in the Cloud is a cloud-based version of its billing, subscriber management and provisioning system. It’s designed to let operators manage these functions virtually via the Internet, without any hardware or infrastructure investment. More
2/15/12 by Broadband Technology Report Staff | Great Lakes Data Systems has been named an approved provider for billing, subscriber management and provisioning by the National Cable Television Cooperative.
GLDS has also been invited to participate in the upcoming NCTC Winter Education Conference, being held in Austin, TX, Feb. 20-21. GLDS provides Windows and Linux billing and subscriber management solutions for operators ranging from 2,500 to more than 250,000 subscribers via its WinCable platform and automated provisioning for video, voice and data services with its SuperController solution. More
By the company’s count, its products are already being used by more than 130 NCTC member operators, along with hundreds of additional operators worldwide. More
2/14/12 by BillingWorld Staff | Great Lakes Data Systems (GLDS) has been named an approved provider for billing, subscriber management and provisioning by the National Cable Television Cooperative (NCTC).
GLDS provides Windows and Linux solutions for operators ranging from 2,500 to more than 250,000 subscribers, giving them billing and subscriber management with its WinCable platform and automated provisioning for video, voice and data services with its SuperController solution. More
11/29/11 by Mari Silbey | Everyone wants in on the EPG business. That’s one of the conclusions I took away from the SCTE Cable Tec-Expo event earlier this month. Even as CE manufacturers are pumping up the volume on connected devices with their own video interfaces, vendors in the cable TV world are pushing a range of solutions that tie the electronic program guide into larger content management systems for pay-TV operators. I talked about Rovi’s TotalGuide EPG a couple weeks back, and there’s Arris’ Moxi guide, but those two are far from the only players in this game. Here’s a sample of three other companies touting their own guide solutions. More
11/23/11 by NextGen TV Asia Staff writer | Great Lakes Data Systems (GLDS) announced that its flagship WinCable subscriber management and billing system has been integrated with Clearleap’s Stream On Demand Solution. Clearleap and GLDS showcased the joint solution for the first time at the recently-held SCTE’s Cable-Tec Expo 2011, the television industry’s engineering show of the year, which took place in the US. Operators can use Clearleap’s Stream On Demand Solution to stream unlimited hours and titles over existing broadband networks, creating a compelling content offering delivered directly to the TV.
11/22/11 by CT Staff | Great Lakes Data System’s (GLDS’s) WinCable subscriber management and billing system has been integrated with Clearleap’s Stream On Demand Solution, a cloud-based IP content management and delivery system that enables service providers to create a fully operator-branded subscriber experience such as those offered by Netflix, Amazon and Hulu by streaming content directly to connected set-tops, devices and TVs.
Operators can use Clearleap’s Stream On Demand Solution to stream unlimited hours and titles over existing broadband networks. With the Clearleap and GLDS integrated solution, operators now have a fully hosted, end-to-end advanced TV offering, addressing content management and delivery to billing and subscriber management. More
11/16/11 by CED Staff | Great Lakes Data Systems (GLDS) is demonstrating WinForce tech, a new mobile workforce management platform for field techs, along with WinCable in the Cloud, a cloud-based subscriber management and billing system. GLDS is showing how WinForce tech gives field technicians instant, real-time access to assigned work, as well as customer account details. Available on any smartphone, tablet, netbook or laptop, WinForce tech is designed to give field technicians the tools they need to start solving customers’ problems immediately, in the field and without calling back into the office. More