Description
This 2-hour, online class is designed to provide tips and techniques to make managing work orders and technicians more effective. Each class is designed around a single operator and is customized to address your specific needs. For this reason, we do not post a schedule for this class. Instead, we work with you to decide a time and date that meets your schedule.
In this class we’ll review:
- The work order assignment screen
- Work order tech assignments
- Technician rescheduling and tracking
- Tech routes
- Auto non-pay disconnects
- System configuration settings
The goal of this class is to optimize work order management as it affects your operation.
At the end of the class, we’ll even show you new advances in field-based work management (WinForce tech) designed to empower your techs by bringing customer service tools to the field via any web-enabled device, like a smartphone.
This class is offered as needed.
