Fiber-Focused. Built for Broadband.
Subscriber management, billing, and service delivery, purpose-built for broadband service providers.
No drama. Proven integrations. Simply works.Deployments
US States
Countries
Years Fiber-First
One integrated platform covering the complete subscriber lifecycle — from first order through billing, provisioning, and support.
“With GLDS it’s all about the commitment, communication, and the collaboration. The collaboration has been on par in terms of going back and forth to figure out problems and find resolutions. They provide the resources when we need it, and meet us where we are.”
Broadband General Manager
“The one word I would use to describe GLDS is integrity. I can trust them to do what they say they are going to do, for an amount that we can afford.”
Chairman of the Board at ACA Connects President-CEO and Co-Founder
“The one word that comes to mind with GLDS is integration. One of the main reasons we went to GLDS was APIs and webhooks, and how we can utilize those systems in our call center software, Calix, to pull everything together. Especially as we move into AI, it becomes even more important to have access […]
SVP of Operations
“GLDS and Calix allow us to differentiate from our competition through real-time integrations to Service Cloud and Engagement Cloud, enabling us to be proactive with customer support, and provide direct marketing to our subscribers.”
Vice President of Network Operations
“GLDS has done an excellent job keeping pace with regulatory requirements over the years. Whether it’s the early FCC Form 477, now the BDC, or Broadband Labels and most recently Click-to-Cancel… The regulatory landscape is constantly evolving, and GLDS has remained aligned every step of the way. That’s something we genuinely appreciate.”
VP of Network Administration
“GLDS transformed our customers’ experience during outages through real-time alerts and transparent communication. Outsmart’s automated outage detection allowed us to continue building trust in our brand and exceed the level of service our members expect.”
Technical Project Coordinator
“With GLDS’ self-care platforms, my subscribers can sign up for services, schedule their install, pay their bill, and even request support, all on their time. It’s about meeting the customer when and where they want to engage Sprout.”
Marketing and Services Manager
“GLDS has been a strong partner delivering automation of customer onboarding and account management. They’ve taken a fiber-centric approach that’s allowed us to create a strong, independent broadband offering. GLDS means it when they say, ‘it just works.’”
CEO
“GLDS guided us professionally and treated us like family. In just one month they helped transform us into a true customer-focused organization.”
Director of Customer Experience & Growth
“I am amazed daily by the staff at GLDS. They are there for all our needs and solve any issue very quickly. GLDS gives us the ability to think outside of the box and provide the best customer experience to our subscribers.”
Senior Director BSS/OSS
“GLDS and Calix had the knowledge and industry experience to help us get setup and meet our deadlines. GLDS’ ability to produce comprehensive reports and automatically schedule delivery to stakeholders was a total game changer.”
Sr. Manager, Member Interface Systems
“We selected GLDS because of their reputation in the marketplace and their understanding of what broadband providers need to make an OSS and a BSS function as useful products. No gimmicks, no contracts.”
Corp. Svcs Director
“In our search for a billing and provisioning solution, GLDS ticked all the boxes. Our partnership with GLDS has continually grown stronger as they develop and implement integrations with our new and existing software solutions.”
Dir. Info. Svcs
“GLDS offered what they called ‘painless data conversion’. Compared to other conversions I’ve been involved with, it really was painless. Their team has been relentless about chasing down problems and making sure we were happy.”
CEO
“We launched GLDS in 2017 and have been impressed with the balance between broad functionality and price. As a municipality, we take our duty to spend responsibly very seriously. GLDS offers significant value for the money.”
General Manager
“Had a blast at my first GLDS BAM! conference this week. I enjoyed learning more about what GLDS and our mutual customers are prioritizing as we grow connectivity in underserved rural markets. In particular, I loved hearing about the innovation in outage management and proactive customer communications. Thank you Garrick Russell, Kevin Kononchek, Adam Ross […]
CEO
“I have to say—BAM totally lives up to the hype. Thank you for having me here, GLDS! Your community and event are every bit as awesome as people say!”
VP of Business Development
“GLDS has officially stolen my heart! It was my first year attending BAM!24 after using the program since 2020 and I couldn’t ask for a more kind, generous and knowledgeable community made up of GLDS team members, other users from across the nation, vendors, and partners. This east coast girl took a week long trip to […]
Project Planner & Marketing Manager
“It has been great to work closely with the GLDS team to tightly integrate our solutions in a way that immediately benefit our customers and new broadband service providers.”
Business Development Director
“Headed home from a great GLDS #bam24 It is amazing what our joint customers have accomplished thanks to a Calix/GLDS partnership that is focused on building automation and listening to the needs of our customers. So many #calixpartners in attendance – the ecosystem is strong and growing every day. Excited to see what we all […]
Associate Vice President, Channel & Technology Partners
I ran the upload thru the job engine on Monday morning at 8:30am. It was DONE at 8:43am and I received a report with all the accounts that were uploaded, which was EVERY SINGLE ACCOUNT!! Under 15 mins versus the 3-4 day process we had been dealing with! Thank-you and everyone else for the assist […]
“The integration of our Atlas CORE platform with the GLDS BroadHub solution gives operators an incredible ability to deliver exceptional experiences and performance from sales through provisioning and customer support. Delivering high-performing eCommerce and personalized sales experiences is at the foundation of what we do and with GLDS, more operators of all sizes have a […]
CEO and Founder
“Our partnership with GLDS continues to evolve, enhancing our collective capabilities. By integrating our powerful technologies, we’re transforming how service providers manage their networks and their customer interactions, providing the tools for near-instantaneous adaptations to both network conditions and customer needs.”
GM of Software Platforms and Strategy
“Today’s digitally driven world demands intelligent, flexible networks that guarantee superior service quality. By adopting our Mosaic CP and GLDS’s BroadHub®, telMAX is at the forefront of efforts to transform networks to be more responsive to evolving subscriber needs and expectations.”
General Manager Americas Sales
“Just kicked off Day 1 with my favorite conference, GLDS BAM! I love the interaction with other broadband operators and learning how to improve our processes. Looking forward to learning all the new features GLDS has released for our billing system. They have already created Broadband Labels for us to comply with the new FCC […]
Vice President of Network Operations
“This year at BAM! I had the opportunity to laugh with great friends, learn from unique individuals, and surround myself with a community that is driven by excellence. Together every year, we not only celebrate the choices that have made us successful but share ideas on opportunities that went unrealized. Growth.”
Technical Project Coordinator
“Had an amazing time at BAM! once again and left with valuable insights. Here are my top takeaways: 1. Teamwork is key and I have to say, the MidSouth team is the best! 2. Failure is an inevitable part of the learning experience. Embrace it and grow your knowledge. 3. Don’t be afraid to ask […]
Fiber Support Supervisor, MidSouth
“There’s no way GLDS played a “small” part in our success. You guys have been instrumentally HUGE in helping us achieve 3K subs! We truly couldn’t have done it without the entire GLDS’s teams help!”
Director of Customer Experience & Growth
“Thank you all for your efforts on this. Incredible team, teamwork, and successes to celebrate. I am grateful to work with each of you!”
SVP Telecommunications
“GLDS has been the best vendor partner relationship I’ve worked with. This whole transition from BH to SC2 has been led by Marco, but with a lot of help from Abel, Adam, and many others. C-Spire has just under a million subscribers and GLDS is about to be driving provisioning for a material number of […]
“In our search for a billing and provisioning solution, GLDS ticked all the boxes. Our partnership with GLDS has continually grown stonger as they develop and implement integrations with our new and exsting software solutions. GLDS listens to their customers and are constantly developing their product to meet customers’ needs.”
Director of Information Services
“We launched GLDS in 2017 and have been impressed with the balance between broad functionality and price,” said Angela Imming, General Manager of Highlands Communication Services. “As a municipality, we take our duty to spend responsibly very seriously. Comparatively speaking, GLDS offers significant value for the money. GLDS provided most of what we needed to […]
General Manager
“I wanted to let you know how invaluable Gina’s help was with a recent statement production launch. She helped guide us with great information and also with “GLDS speak” regarding the needed information. Gina also took us through a BroadHub training recently and she really helped us understand the system better and helped with making […]
Vice President of Finance
Just wanted to thank you for your work yesterday. We are up and running on BroadHub. Thank you for providing a seamless stress-free experience.
Dude this is badass! so excited to get this out to the customers!
BroadHub is easy to use and simple for our CSR and Technical groups to grasp.
Having worked with all of the major billing providers in the telecom industry, GLDS is Laughably Better!
Utility-rooted broadband expansion with member-friendly self-care tools.
Multi-service operators managing video, internet, and voice convergence.
Responsible broadband management for community-owned networks.
Flexible billing and provisioning for fixed wireless and hybrid networks.
Greenfield FTTH deployments from start-up to fully scaled operations.
ILEC / CLEC — replace legacy billing with a modern, fiber-ready platform.
Book a no-pressure demo with one of our broadband specialists. We’ll walk through the platform, answer your questions, and show you exactly how GLDS fits your operation.
Tailored to your network type and business model.
Zero sales pressure.
Not a lead generation rep.
Transparent pricing — no surprises.
