GLDS

Cloud-Based Billing

GLDS Offers end-to-end customer management, all from the Cloud. Whether it’s simple digital box activation, or complete multi-service broadband operations, GLDS has a platform to meet your needs. Get all the tools you need to operate like a tier-one operator, without the infrastructure and maintenance.

Planning a New Fiber Launch?

GLDS has the right solutions, at the right price: There’s a reason
why hundreds of operators worldwide trust GLDS. Find out how
the leader in customer management, billing and provisioning
can help you make your fiber launch a success.

The Best Value in Customer Management, Billing & Service Delivery

All the functionality you need without the inflated price tag. GLDS is the world’s leading provider of customer management and billing software for small and mid-sized operators. Tier-one functionality without the tier-one price.

Industries

Regardless of your roots, GLDS offers best-of-suite solutions that are razor-focused on automating customer management,
billing and service delivery for small to medium-sized broadband service providers worldwide.

Fiber

Whether a seasoned operator, or launching a greenfield system,
cable operators, municipal utilities, electric cooperatives, ISP’s,
and more, trust GLDS for FTTx Solutions nationwide.

Internet Service Providers

With Broadband as the Backbone for the Connected Economy,
Those with ISP DNA Know How to Maximize the Opportunity
whether Fiber, Coax, LTE, or other wireless delivery models.

Telephone

Whether you’re a full-time, converged services operator,
or simply offer a video product on the side, GLDS has got a scalable solution for you.

Cable

Created for small to mid-sized cable operators, like ourselves, our solutions help you look
like a tier-one operator, without the typical tier-one price.

Solutions

GLDS offers the most complete solution of its kind and allows operators to manage every aspect of customer interaction
from the initial phone call from a prospective customer to sending a bill for services delivered.

Customer Management and Billing

Tier-one functionality, without the tier-one price.

Automated Provisioning

Automate service delivery directly from your billing system with SuperController™.

Customer Self-Care

Be available for your customers
when they want, how they want, where they want.

Workforce Management

Empower your field techs with tools that allow them to better serve your customers.

View all Solutions

Partners

GLDS works with some of the best partners in the industry. Direct interfaces and open API’s allow GLDS applications to control Voice, Video, Workforce Management, VOD, High Speed Data, and more. GLDS adds new interfaces regularly to stay ahead of the market. If you are working with a provider you’d like to see integrated with GLDS, please contact us. GLDS has numerous published API’s that make integration, testing and launch a snap. You can do it all with BroadHub.

View all Partners

Our Store

Bill Forms

Print your bills in-house with our ready-made bill forms.

Envelopes

Envelopes made specifically for the GLDS 3-Message Statement.

Front Counter

The tools you need to automate your front-counter experience.

Supplies

Front counter supplies for both ink and thermal receipt printing.

Work Orders & Notices

Work Orders and Late Notices, ready-made for use with BroadHub.

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Testimonials

"In our search for a billing and provisioning solution, GLDS ticked all the boxes. Our partnership with GLDS has continually grown stonger... Read More

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"We launched GLDS in 2017 and have been impressed with the balance between broad functionality and price,” said Angela Imming,... Read More

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“I wanted to let you know how invaluable Gina’s help was with a recent statement production launch. She helped guide... Read More

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“GLDS has been a cost-effective, reliable partner for us for more than 15 years. They stay connected with, and have... Read More

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I am amazed daily by the staff at GLDS. They are there for all our need and solve any issue... Read More

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Your technical support team is AMAZING! In particular, James and Abel have been very helpful with a huge channel change... Read More

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Just wanted to thank you for your work yesterday. We are up and running on BroadHub. Thank you for providing... Read More

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Dude this is badass! so excited to get this out to the customers!

— Sam Carbine
Crystal Clear Fiber
GLDS offered us what they called ‘painless data conversion’. Compared to other conversions I’ve been involved with, it really was... Read More

— Bruce Jones
NuLink Digital
WinCable is easy to use and simple for our CSR and Technical groups to grasp.

— Gail Cohen
BELD Broadband
Our New Motto is WinCable Everywhere - by Thursday!

— Eric Gudgel
Northland Communications
WinPay has brought flexibility and convenience to the payment process for our customers.

— Jeremy Burkholder
Eagle Communications
Our non-returned equipment rate has dropped from 55% to 14% since we started using WinScore. Better still, the deposits we've... Read More

— Sandra Harrison
Wavevision
I am so glad we have GLDS! I cannot say it enough. Thanks for all your help!

— Alice Tijerina
En-Touch Systems
This software is unbelievable! It's incredible how much easier my job has gotten, I can complete a task in one... Read More

— Brandy Kemp
Infostructure
WinCable is very user friendly, with plenty of parameters for easy configuration. The software is easy to use, and any... Read More

— Heather Jones
Michigan Cable Partners
WinCable has been an excellent addition to our business and has contributed significantly to our ability to service our customers... Read More

— Dennis Darby
Telstar
The chance to hear from other operators and interact with the GLDS team at BAM! is invaluable. We always learn... Read More

— Kimiko Uegama
Novus Entertainment
I would recommend BAM! Not only is it fun, but you really get a chance to bond with other operators,... Read More

— Jodie Zawacki
Thames Valley Communications
BAM! is my best opportunity to learn about new features and products available, as well as what's coming in the... Read More

— Deb Mefford
Cable America
BAM! provides an opportunity for operators to get to know the GLDS staff and other users and feel like they're... Read More

— Vahl Burkett
Wave Broadband
BAM! is a great opportunity to focus on WinCable and get questions answered all at once, as well as have... Read More

— Carl Schaeper
Phonoscope
BAM! helps us keep up with the industry and gives us an opportunity to talk to our industry peers about... Read More

— Sheri Miller
CMA Communications
WinCable is very intuitive. The navigation makes sense and the reporting features are very useful.

— Steve Firpo
San Bruno Cable
From an accounting perspective, I don't know why anyone would ever choose anything except GLDS.

— Rick Zaha, CPA, MBA
Countryside Cable
The training and support during the conversion were wonderful. GLDS has consistently exceeded our expectations.

— Jan Stearns
SkiSat Cable
We’ve been quite satisfied with the GLDS relationship. We have experienced significant company growth and GLDS has been a strong... Read More

— Steve Friedman
Wave Broadband
I have been through a lot of training on various systems and topics. This was by far one of the... Read More

— D'Ette Carter
Prime Time Communications
GLDS has a very professional and courteous staff, plus an excellent training facility. The training facility is very relaxing and... Read More

— Joe Ferrell
Bryan Municipal Utilities
This will make the 4th billing system change I have been through since I have been working in the cable... Read More

— Tammy Horn
Jet Broadband
The GLDS trainer not only knew the billing system but she also knew cable which was a wonderful plus in... Read More

— Yolonda Lasswell-Butcher
Jet Broadband
Por mucho la solución más completa actualmente, control total de la administración en un solo producto, fácil manejo y amigable... Read More

— Ingeniero Efren Corona
GConecta
GLDS did a great job with transitioning us to their cloud-based platform. Better still, I recently ran a Customer Summary... Read More

— Patrick Hilke
SCI Broadband
It's great having you and the rest of the GLDS team as partners for TVMAX. Everyone here is incredibly impressed... Read More

— Dave Curtin
TV Max
Wow! I'm impressed. The features were all expected, but I never imagined that they'd try so hard to match the... Read More

— Dave Templeton
Troy Cable
I have worked at several companies and never experienced such an excellent level of support from an enterprise solutions provider... Read More

— Rob Johnson
Marco Island Cable
Having worked with all of the major billing providers in the telecom industry, GLDS is Laughably Better!

— Dave Haverkate
Giggle Fiber
I always appreciate the quick replies from GLDS!

— Kevin Matthew
On Top of the World
We have been with GLDS since 1999 and have always been pleased with their billing innovations and, like the other... Read More

— Jack Orpen
BELD Broadband
If you don't have extensive experience, or time, we recommend GLDS' hosted solution for quick time to market.

— Kelvin Smith
C3 Broadband
GLDS offered a much better solution for the cost than other alternatives. With GLDS we were able to centralize billing... Read More

— Dave Beasley
CMA Communications
I am impressed with the telephony module that is integrated into WinCable. The API was a seamless way of getting... Read More

— Chris Simmons
Big River Telephone
GLDS allows us to add a compelling package of on-demand programming to our lineup of digital video services with an... Read More

— Darryl Chandler
Source Cable
It’s been my pleasure to work with GLDS. From our conversion in 2009 to present, each inquiry and request has... Read More

— Elise Pothier
Morris Broadband
GLDS support for our project was exactly what we expected; but our expectations are very high, and they rose to... Read More

— Dave Mundis
Wave Broadband