City of Ontario
“With GLDS it’s all about the commitment, communication, and the collaboration. The collaboration has been on par in terms of going back and forth to figure out problems and find resolutions. They provide the resources when we need it, and meet us where we are.”
Boycom
“The one word I would use to describe GLDS is integrity. I can trust them to do what they say they are going to do, for an amount that we can afford.”
Conexon Connect
“The one word that comes to mind with GLDS is integration. One of the main reasons we went to GLDS was APIs and webhooks, and how we can utilize those systems in our call center software, Calix, to pull everything together. Especially as we move into AI, it becomes even more important to have access […]
Sprout
“GLDS and Calix allow us to differentiate from our competition through real-time integrations to Service Cloud and Engagement Cloud, enabling us to be proactive with customer support, and provide direct marketing to our subscribers.”
Forked Deer
“GLDS has done an excellent job keeping pace with regulatory requirements over the years. Whether it’s the early FCC Form 477, now the BDC, or Broadband Labels and most recently Click-to-Cancel… The regulatory landscape is constantly evolving, and GLDS has remained aligned every step of the way. That’s something we genuinely appreciate.”
MidSouth
“GLDS transformed our customers’ experience during outages through real-time alerts and transparent communication. Outsmart’s automated outage detection allowed us to continue building trust in our brand and exceed the level of service our members expect.”
Sprout
“With GLDS’ self-care platforms, my subscribers can sign up for services, schedule their install, pay their bill, and even request support, all on their time. It’s about meeting the customer when and where they want to engage Sprout.”
Vyve Broadband
“I am amazed daily by the staff at GLDS. They are there for all our needs and solve any issue very quickly. GLDS gives us the ability to think outside of the box and provide the best customer experience to our subscribers.”
NuLink
“GLDS offered what they called ‘painless data conversion’. Compared to other conversions I’ve been involved with, it really was painless. Their team has been relentless about chasing down problems and making sure we were happy.”
thinkbig
“GLDS has officially stolen my heart! It was my first year attending BAM!24 after using the program since 2020 and I couldn’t ask for a more kind, generous and knowledgeable community made up of GLDS team members, other users from across the nation, vendors, and partners. This east coast girl took a week long trip to […]