Support Portal

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and the full library of GLDS Knowledge Base articles.

Access to case management + the GLDS Knowledge Base

We’re pleased to provide our customers with real-time access to various Technical Support functions. Please note that use of this portal is subject to the terms and conditions of GLDS license and support agreements between GLDS and its customers.

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Support Portal

Please note that use of the GLDS Technical Support Portal, including case management and website chat, is subject to the terms of GLDS License and Support agreements.  Customers on an as-needed (billable) support plan, and customers not certified as trained and eligible for Monthly Support by GLDS, will be billed for cases opened via this portal, or support provided by chat.