Make the most of your software investment
You invest a significant amount of time and money in your business systems. But are you getting the most out of your investment? To help maximize that investment, GLDS offers training and professional services that span the complete billing and subscriber management spectrum.
Unless otherwise agreed, all GLDS training takes place online.
GLDS offers monthly training on a range of subjects from a comprehensive, 3-day BroadHub 101 class, to subjects like using BroadHub for accountants. Learn along-side other operators in a mixed class setting and learn how other operators use BroadHub as well.
Need more tailored training to meet a specific objective? GLDS can provide training on virtually any billing and subscriber management subject. Our knowledgeable team can train one-on-one or as a group, virtually over the Internet or face-to-face. Please contact GLDS to discuss your specific training needs.
Please note that all classes require a minimum number of attendees. GLDS reserves the right to cancel any class that doesn’t have the required number of attendees. Before booking travel, please contact GLDS to confirm that we have the required number of attendees and that the training will be held as scheduled. Once confirmed by GLDS, training registration is non-refundable.
To maximize your training investment and improve the classroom experience for everyone, the use of cell phones, smartphones, etc., is prohibited in class. Please reserve usage for lunch and scheduled breaks only. Thanks for helping us keep distractions to a minimum, to give you the best training results. Attendance for all scheduled training days is required to be considered eligible for Technical Support services and receive a certificate of completion. Please do not plan an early departure from the final training day.
Under the terms of its “Monthly Support Plan(s),” GLDS provides Technical Support only to GLDS-trained users. Trainees must attend, and participate in, no less than 95% of any specific class to be considered certified for that class. BroadHub 101 and SuperController Admin classes are required for Technical Support certification for each respective product.