About

GLDS has provided best-of-suite solutions
for small to medium broadband service providers since 1980.

GLDS provides the leading PC & Linux-based customer management and billing system in the Broadband Services market. Privately held since its founding in 1980, GLDS delivers complete billing and provisioning required by today’s technology hungry marketplace, including:

  • Voice: Online CDR presentment, phone number management, switch and device provisioning via flexible API’s.
  • Video: IPTV, Digital, analog, conditional access, and DVB with support for PPV, IPPV, VOD and SVOD.
  • Data: Direct DOCSIS provisioning, and Wireless. Integration partner interfaces for modem, Email, FTP and Web.
  • Gateways: Direct FTTX and Residential Gateway management.

GLDS and its products are the result of real-world operations experience beginning in 1963. This expertise allows us to develop software specifically to meet the business needs of broadband operators. Ongoing development incorporates the most current engineering innovations, changing regulatory requirements, and direct input from our family of customers.

Customers

Since 1980, GLDS has installed its solutions with more than 800 operators spanning 45 countries on 5 continents. We’ve also placed solutions in 49 U.S. States – we’re missing Delaware in case you know someone. Our staff travels globally to help customers everywhere meet their billing, customer management, and provisioning requirements.

Testimonials

  • “I wanted to let you know how invaluable Gina’s help was with a recent statement production launch. She helped guide... Read More

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  • “GLDS has been a cost-effective, reliable partner for us for more than 15 years.  They stay connected with, and have... Read More

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  • I am amazed daily by the staff at GLDS.  They are there for all our need and solve any issue... Read More

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  • Your technical support team is AMAZING!  In particular, James and Abel have been very helpful with a huge channel change... Read More

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  • Just wanted to thank you for your work yesterday. We are up and running on BroadHub. Thank you for providing... Read More

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  • Dude this is badass! so excited to get this out to the customers!

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    Sam Carbine
    Crystal Clear Fiber

  • GLDS offered us what they called ‘painless data conversion’. Compared to other conversions I’ve been involved with, it really was... Read More

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    Bruce Jones
    NuLink Digital

  • WinCable is easy to use and simple for our CSR and Technical groups to grasp.

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    Gail Cohen
    BELD Broadband

  • Our New Motto is WinCable Everywhere - by Thursday!

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    Eric Gudgel
    Northland Communications

  • WinPay has brought flexibility and convenience to the payment process for our customers.

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    Jeremy Burkholder
    Eagle Communications

  • Our non-returned equipment rate has dropped from 55% to 14% since we started using WinScore. Better still, the deposits we've... Read More

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    Sandra Harrison
    Wavevision

  • I am so glad we have GLDS! I cannot say it enough. Thanks for all your help!

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    Alice Tijerina
    En-Touch Systems

  • This software is unbelievable! It's incredible how much easier my job has gotten, I can complete a task in one... Read More

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    Brandy Kemp
    Infostructure

  • WinCable is very user friendly, with plenty of parameters for easy configuration. The software is easy to use, and any... Read More

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    Heather Jones
    Michigan Cable Partners

  • WinCable has been an excellent addition to our business and has contributed significantly to our ability to service our customers... Read More

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    Dennis Darby
    Telstar

  • The chance to hear from other operators and interact with the GLDS team at Users' Group is invaluable. We always... Read More

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    Kimiko Uegama
    Novus Entertainment

  • I would recommend Users' Group! Not only is it fun, but you really get a chance to bond with other... Read More

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    Jodie Zawacki
    Thames Valley Communications

  • The annual Users' Group is my best opportunity to learn about new features and products available, as well as what's... Read More

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    Deb Mefford
    Cable America

  • Users' Group provides an opportunity for operators to get to know the GLDS staff and other users and feel like... Read More

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    Vahl Burkett
    Wave Broadband

  • GLDS Users' Group is a great opportunity to focus on WinCable and get questions answered all at once, as well... Read More

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    Carl Schaeper
    Phonoscope

  • The Users' Group helps us keep up with the industry and gives us an opportunity to talk to our industry... Read More

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    Sheri Miller
    CMA Communications

  • WinCable is very intuitive. The navigation makes sense and the reporting features are very useful.

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    Steve Firpo
    San Bruno Cable

  • From an accounting perspective, I don't know why anyone would ever choose anything except GLDS.  

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    Rick Zaha, CPA, MBA
    Countryside Cable

  • The training and support during the conversion were wonderful. GLDS has consistently exceeded our expectations.

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    Jan Stearns
    SkiSat Cable

  • We’ve been quite satisfied with the GLDS relationship. We have experienced significant company growth and GLDS has been a strong... Read More

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    Steve Friedman
    Wave Broadband

  • I have been through a lot of training on various systems and topics. This was by far one of the... Read More

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    D'Ette Carter
    Prime Time Communications

  • GLDS has a very professional and courteous staff, plus an excellent training facility. The training facility is very relaxing and... Read More

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    Joe Ferrell
    Bryan Municipal Utilities

  • This will make the 4th billing system change I have been through since I have been working in the cable... Read More

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    Tammy Horn
    Jet Broadband

  • The GLDS trainer not only knew the billing system but she also knew cable which was a wonderful plus in... Read More

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    Yolonda Lasswell-Butcher
    Jet Broadband

  • Por mucho la solución más completa actualmente, control total de la administración en un solo producto, fácil manejo y amigable... Read More

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    Ingeniero Efren Corona
    GConecta

  • GLDS did a great job with transitioning us to their cloud-based platform. Better still, I recently ran a Customer Summary... Read More

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    Patrick Hilke
    SCI Broadband

  • It's great having you and the rest of the GLDS team as partners for TVMAX. Everyone here is incredibly impressed... Read More

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    Dave Curtin
    TV Max

  • Wow! I'm impressed. The features were all expected, but I never imagined that they'd try so hard to match the... Read More

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    Dave Templeton
    Troy Cable

  • I have worked at several companies and never experienced such an excellent level of support from an enterprise solutions provider... Read More

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    Rob Johnson
    Marco Island Cable

  • Having worked with all of the major billing providers in the telecom industry, GLDS is Laughably Better!

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    Dave Haverkate
    Giggle Fiber

  • I always appreciate the quick replies from GLDS!

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    Kevin Matthew
    On Top of the World

  • We have been with GLDS since 1999 and have always been pleased with their billing innovations and, like the other... Read More

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    Jack Orpen
    BELD Broadband

  • If you don't have extensive experience, or time, we recommend GLDS' hosted solution for quick time to market.

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    Kelvin Smith
    C3 Broadband

  • GLDS offered a much better solution for the cost than other alternatives. With GLDS we were able to centralize billing... Read More

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    Dave Beasley
    CMA Communications

  • I am impressed with the telephony module that is integrated into WinCable. The API was a seamless way of getting... Read More

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    Chris Simmons
    Big River Telephone

  • GLDS allows us to add a compelling package of on-demand programming to our lineup of digital video services with an... Read More

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    Darryl Chandler
    Source Cable

  • It’s been my pleasure to work with GLDS. From our conversion in 2009 to present, each inquiry and request has... Read More

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    Elise Pothier
    Morris Broadband

  • GLDS support for our project was exactly what we expected; but our expectations are very high, and they rose to... Read More

    Wave

    Dave Mundis
    Wave Broadband