GLDS’ WinForce tech is a critical part of WinCable work management strategies. WinForce tech allows field personnel instant, real-time access to assigned work as well as customer and account details. It eliminates calls into dispatch by putting WinCable tools on a hand-held device technicians can use to provide the best, quickest customer service possible.
WinForce tech supports any device with web-browser access:
The two-way communication provided by WinForce tech gives technicians a broad spectrum of subscriber and equipment data, and allows technicians to make certain account changes directly from their hand-held device. They’ll have tools at their disposal to ensure they deliver the best, most efficient customer service possible.
With WinForce tech, technicians can:
Android users will see significant additional functionality like the ability to:
WinCable simply made sense for us. It does everything we want it to do and more, yet it was the most cost-effective cable billing option we could find. The Window's-based software was easy to install and the transition was smooth, allowing us to be productive in no time at all.
From an accounting perspective, I don't know why anyone would ever choose anything except GLDS.
Rick Zaha, CPA, MBA