GLDS

Support

Call Toll-Free: 800.444.0363
International: +1 760.602.1900

The software you choose is only as good as the support staff that stands behind it. At Great Lakes Data Systems, we employ a team of expert software engineers, programmers, trainers, and technicians to assist you from conversion planning through successful implementation-and for years of growth to come.

Standard Technical Support is available from our experienced staff Monday through Friday, 8:00 AM to 8:00 PM, Central Standard Time.  Support for every aspect of WinCable ® and SuperController ® is available to all GLDS-trained users.  Call as often as you need to report problems, ask questions, or find ways to get the maximum advantage from your GLDS software products and systems.

Around-the-Clock Support:   Support for emergencies is available 24 hours a day, 365 days a year on a billable basis. Emergency night, weekend, and holiday support is paid for only by those who use it-but is available to any customer who needs assistance.

WinCable® and SuperController® licensees are entitled to software updates and enhancements-free of charge for as long as they use the software. With unlimited support and free software updates, GLDS customers get the maximum benefit from their software investment.  While the Unlimited Support Plan is our most popular option, we offer additional solutions for those with different needs.