The GLDS trainer not only knew the billing system but she also knew cable which was a wonderful plus in trying to teach us what and why we would do what we do. She had superior knowledge which she was able to impart in a manner that was not condescending. She asked questions and took time to understand the way we do things. I really enjoyed this training. She was the best trainer I have ever had on a cable billing system.
Por mucho la solución más completa actualmente, control total de la administración en un solo producto, fácil manejo y amigable hacia cualquier usuario. de las diferentes áreas gracias a la interfaz gráfica que maneja, lo cual lo pone por encima de todas las diferentes soluciones orientadas a la administración de este tipo de servicios.
GLDS did a great job with transitioning us to their cloud-based platform. Better still, I recently ran a Customer Summary report. While it used to take more than an hour on our old system, it only took four minutes to complete on the new, hosted solution.
It’s great having you and the rest of the GLDS team as partners for TVMAX. Everyone here is incredibly impressed with everything! I have never met a more “can do” group of people than those at GLDS.
Wow! I’m impressed. The features were all expected, but I never imagined that they’d try so hard to match the page style to ours. All I’ve ever seen from other companies are canned templates with a few customizable colors. Your guys go the extra mile. Great job!
I have worked at several companies and never experienced such an excellent level of support from an enterprise solutions provider (especially considering you are from California – ha).
Having worked with all of the major billing providers in the telecom industry, GLDS is Laughably Better!
I always appreciate the quick replies from GLDS!
We have been with GLDS since 1999 and have always been pleased with their billing innovations and, like the other services they offer, WinCAP will provide the real-time authorization and a centralized platform for our new services, such as the 2012 NBC Summer Olympics.
If you don’t have extensive experience, or time, we recommend GLDS’ hosted solution for quick time to market.