GLDS offered a much better solution for the cost than other alternatives. With GLDS we were able to centralize billing system operations, improve control of data services, and introduce VoIP; all while making life easier for our front-line CSR’s.
I am impressed with the telephony module that is integrated into WinCable. The API was a seamless way of getting required billing data into the system, onto the invoice, and ultimately out to the customer.
GLDS allows us to add a compelling package of on-demand programming to our lineup of digital video services with an ROI that makes sense for a system of our size.
It’s been my pleasure to work with GLDS. From our conversion in 2009 to present, each inquiry and request has been met in a timely and professional manner. Your team goes beyond that as well, though. They take the time to make sure that any underlying issues are also resolved by including us in the resolution process for a deeper understanding of GLDS.
GLDS support for our project was exactly what we expected; but our expectations are very high, and they rose to the occasion to take care of every issue. It was sincerely appreciated.