CenturionCARES has been innovating telecommunications technology for over 30 years. Our turnkey self-serve solutions for in- and outbound customer communications integrate tightly into the GLDS platform. We are a US-based corporation and a one-stop-shop with our advanced contact center platform (CARES) that integrates seamlessly into numerous back-end systems.
Summary
LogicomUSA® is a technology systems integrator providing a single source for FTTx Management, Broadband Voice, 24/7 Broadband Tech Support, Network Services, and other offerings to support specific needs. Experience and creative solutions make them a key provider for those who wish to deploy Broadband Services. Customers are viewed as partners always driving dedication to their success through innovation and partnership level service. LogicomUSA helps you create connections for your community.
Paymentus is a leading provider of cloud-based bill payment technology and solutions to more than 1,300 billers across North America. We deliver our next-generation product suite through an omni-channel platform providing consumers with easy-to-use, flexible and secure electronic bill payment experiences through their preferred payment channel and type.
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This case study explores how an electric co-op in Navasota, Texas has accelerated their broadband deployment, and driven operational efficiencies by partnering with GLDS® and Calix to deploy fiber Internet services. 
GLDS’ best-of-suite approaches combined pre-integrated customer management, customer self-care, e-commerce, workforce management and subscriber billing with fully-automated service delivery for Calix’s Intelligent Access EDGE customer premise fiber solutions, and Revenue EDGE.
Growing in popularity among electric co-ops nationwide, MidSouth Electric Co-op heard from its members that they wanted fiber Internet, and they wanted the co-op to provide it. The co-op had been working on smart-grid initiatives, improving connectivity between its own offices and existing electronic devices in the field to maintain system reliability.
A subsidiary of Harris Utilities, dataVoice International provides outage management (OMS) and IVR to small and medium-sized utilities. These are coupled with a strong suite of tools for keeping customers informed as well as communicating with crews in the field. Taken together, these solutions keep utilities operating and communicating efficiently even when nature throws its worst at them.”
GLDS offers multiple integration options delivering wide-spectrum BroadHub customer data, and an ability to trigger actionable customer service events, all with the goal of improving and automating your customer’s experience.
Paymentus Cloud-Based Systems to Bolster GLDS Billing and Payment Management Capabilities
REDMOND, Wash. (September 14, 2021) – Paymentus Holdings, Inc. (“Paymentus”) (NYSE: PAY), a leading provider of cloud-based bill payment technology solutions, today announced a partnership to bring Paymentus’ frictionless payment solutions to broadband customers throughout North America, serviced and installed through the GLDS network of broadband operators. This initiative will streamline and expand payment options for broadband service customers, and expand GLDS’ comprehensive suite of cloud-based, automated, customer management and provisioning solutions for the broadband provider market. More
In a matter of weeks 1Tennessee implemented NAGRA’s US streaming solution, a powerful new IP-based multiscreen video service, to its subscribers
Cheseaux-sur-Lausanne, Switzerland and Phoenix, (AZ), USA – September 9, 2021 – NAGRA, a Kudelski Group (SIX:KUD.S) company and the world’s leading independent provider of content protection and multiscreen television solutions, today announced that 1Tennessee, a Tennessee-based local broadband, TV and telephone service provider, selected NAGRA to deliver its powerful new IP-based multiscreen video service. Leveraging NAGRA’s cost-effective integrated streaming solution to significantly decrease time-to-market, 1Tennessee is now delivering all the benefits of a tier-1 streaming service to its subscribers, without the hefty price tag.
Powered by NAGRA’s OpenTV Video Platform, the integrated solution includes Harmonic’s cloud video solution, a pre-integrated CRM system from GLDS and Jackson Energy Authority’s E+ Premier. This partnership enables 1Tennessee to implement a powerful offering that meets consumers’ demand for a broad range of content and streaming services delivered through a single, engaging and branded app. With NAGRA, 1Tennessee is delivering a streaming solution that can drive engagement, retention and revenue, while helping to grow both video and broadband subscriber reach. More
