6/15/11 Great Lakes Data Systems is introducing a tool created for cable technicians that hooks into GLDS’ back office so that techs have access to all of the info necessary to make sure an installation or repair can be performed without referring back to corporate. More
6/14/11 At the Cable Show in Chicago, Great Lakes Data Systems announced the general availability of its WinForce Tech workforce management platform, which the company is also demonstrating at the show. More
6/14/11 James Cable To Deploy New WinForce Tech Solution, George Winslow
WinForce Tech provides technicians with details on all the work to be performed as well as the information they need on the subscriber, allowing technicians to manage many subscriber functions that have previously required a customer to call customer service. More
4/11/11 Transparent Video Systems announced the successful integration of the GLDS billing and management system with the Transparent Video Systems Challenger Platform, an all-digital headend solution for independent cable TV operators. More
3-25-11 Great Lakes Data Systems entered into a long-term billing and provisioning agreement with Wave Broadband. The west-coast cable op has been using GLDS’ WinCable subscriber management and billing system since 2003. Read the rest of the article here.
3-24-11 Wave Broadband has signed a long-term deal to use Great Lakes Data Systems’ (GLDS) billing and provisioning platform. Wave Broadband’s parent company, WaveDivision Holdings, is an MSO based in Kirkland, Wash., that serves more than 300,000 customers in the Seattle, Portland, Sacramento and San Francisco DMAs
. Wave Broadband has been provisioning its customers using Great Lakes Data Systems’ WinCable subscriber management and billing platform since 2003…. Read the rest of the article here.
3-23-11 Great Lakes Data Systems (GLDS) has promoted Garrick Russell to president and chief operations officer. Russell joined GLDS in 2003 and was promoted to vice president of operations in 2006, assuming responsibility for the company’s daily operations. Read the rest of the article here.
MSOs Install Program From Great Lakes Data Systems
2/28/11 By George Winslow, Multichannel News
Great Lakes Data Systems, a provider of PC-based subscriber management and billing systems for the cable industry, has announced that four Canadian operators have adopted to its WinCable subscriber management and billing system.
The operators: FCNQ, Seaview Communications, South Island Cable and Switch, Inc. More
2-28-11 Garrick Russell, vice president of operations at Great Lakes Data Systems Inc., says most of his company’s international business has come through word-of-mouth recognition. Such was the case with four new Canadian contract wins with cable operators in Calgary and across Alberta: FCNQ, Seaview Communications, South Island Cable, and Switch Inc. Read the rest of the article here.
2-28-11 Great Lakes Data Systems, a provider of PC-based subscriber management and billing systems for the cable industry, has announced that four Canadian operators have adopted to its WinCable subscriber management and billing system. Read the rest of the article here.
