GLDS Teams with CCI Systems for flow-through service management for Broadband Service Providers. CCI’s NOC platform integrated with GLDS’ WinCable Billing Software – Multi-State MSO Service Provider First to Deploy
ATLANTA, Ga. (SCTE CableTec Expo ‘13) – Oct. 22, 2013 – Great Lakes Data Systems, Inc. (GLDS) has announced that CCI Systems, Inc. has completed integration of their NOC platform for Internet and voice service provisioning, management, and diagnostics, with GLDS’ leading subscriber management and billing system, WinCable®
CCI has used GLDS’ Service Provisioning Gateway (SPG) to facilitate the integration. Designed to provide advanced service management, SPG enables activation of advanced services via third-party service provisioning platforms. SPG passes vital subscriber and service-related data to CCI, who uses it to configure elements involved in the delivery of service to the end subscriber. The result is single entry provisioning — directly from the billing system. The integrated solution means customer service representatives enter subscriber data only once, increasing their efficiency, reducing the opportunity for errors, and simplifying the task of reconciliation between two disparate systems.“With service delivery growing more complex every day, operators must establish automated controls between billing and provisioning processes. Integration with CCI means that subscribers receive only those services that were authorized, and billed,” said GLDS president, Garrick Russell. “CCI was quite efficient with their integration efforts and we look forward to working with them as a partner.”
The integrated solution is available for immediate installation and will be deployed first at a mid-sized MSO with subscribers across 14 states.
With proven interfaces with more than 70 partner companies across all service verticals, GLDS provides small to medium-sized operators with tier-one functionality at much lower prices than its tier-one competitors. Solutions from GLDS include both stand-alone and cloud-based billing, subscriber management, field management and provisioning software. GLDS is demonstrating its full suite of billing, subscriber management, provisioning and workforce management solutions at the SCTE CableTec Expo this week, October 22-24, 2013 at #1523.
About Great Lakes Data Systems
Great Lakes Data Systems, Inc. (GLDS) provides small-to-medium broadband providers with market-leading billing, subscriber management and provisioning solutions. GLDS’ in-house and cloud-based solutions feature Digital & IPTV Authorization, VOD, convergent service provisioning, Credit Card/ACH processing and multi-touch customer self-care. GLDS has installed software for more than 400 operators in 49 U.S. states and 44 countries worldwide, offering “tier-one” features at significantly lower prices. For more information, visit www.glds.com.
About CCI Systems
CCI Systems, founded 50 years ago and based in Iron Mountain, Mich., provides customers with complete, innovative and flexible network solutions including planning, engineering, construction, integration and support. For more information visit www.ccisystems.com.
WinCable is a registered trademark of Great Lakes Data Systems, Inc. All other marks are the property of their respective owners.