iFiber Communications Selects GLDS for Billing, Customer Management, Provisioning and Customer Self-Care
DENVER, CO (Cable-Tec Expo) – September 23, 2014 – Great Lakes Data Systems, Inc. (GLDS), the leading provider of billing, subscriber management and provisioning systems for small-to-medium global broadband providers, today announced it has added iFiber Communications, the Columbia Basin’s premier triple-play provider, to its growing list of broadband service provider customers who rely on GLDS for customer management, billing, provisioning and workforce management solutions. GLDS solutions support more than 400 operators in 44 countries worldwide.Serving Grant, Chelan, Douglas and now Pend Oreille counties since 2009, iFIBER has been ranked by Netindex consistently within the top five highest Internet speeds in the nation and was recently recognized as the fastest internet in the United States by Gizmodo and Cnet.com.
“As we continue to expand our operations it was imperative we had a software billing system that could evolve with us and we found that with GLDS’ WinCable,” said iFiber’s CEO Kelly Ryan. “We are extremely excited with the great many features of our new BSS and with our new partners at GLDS. We had reporting with our old system but nothing like now with GLDS’ system. It’s a whole new insight and level of detail into our daily operations and collection processes. We are extremely happy with our decision to go with GLDS.”
iFiber has entered into a long-term agreement with GLDS for its WinCable® subscriber management and billing system, its SuperController™ provisioning platform, its MyBroadbandAccount™ web-based customer self-care platform and several other solutions that will contribute to the overall efficiency of operations.
“GLDS goes to great lengths to ensure we maximize functionality and value. Our customers need cost-effective ways of competing and GLDS works hard to ensure we provide them,” said GLDS’ president, Garrick Russell. “We’re pleased to welcome iFiber and look forward to a long-lasting relationship.”
iFIBER Communications was founded in 2005 and is based in Ephrata, Washington. The company has since become the premier ISP, VoIP and Digital Television provider in the Columbia Basin, serving Grant, Chelan, Douglas and now Pend Oreille counties. Since 2009, iFIBER has been ranked by Netindex consistently within the top five highest Internet speeds in the nation and was recently recognized as the fastest internet in the United States by Gizmodo and Cnet.com. More details are available at www.ifiber.tv.
About Great Lakes Data Systems
Great Lakes Data Systems, Inc. (GLDS) provides small-to-medium broadband providers with market-leading billing, subscriber management and provisioning solutions. GLDS’ in-house and cloud-based solutions feature Digital & IPTV Authorization, VOD, convergent service provisioning, Credit Card/ACH processing and multi-touch customer self-care. GLDS has installed software for more than 400 operators in 49 U.S. states and 44 countries worldwide, offering “tier-one” features at significantly lower prices. For more information, visit www.glds.com.
WinCable is a registered trademark and WinForce tech and SuperController are trademarks of Great Lakes Data Systems, Inc. All other marks are the property of their respective owners.