Claire Cleveland, Billing & OSS World | Ephrata, Washington-based iFiber Communications is Great Lakes Data Systems’ (GLDS) newest customer.
As part of a long-term agreement, GLDS will provide its WinCable subscriber management and billing system, its SuperController provisioning platform, its MyBroadbandMarket Web-based customer self-care platform and several other solutions that it says will help iFiber become more efficient.
“As we continue to expand our operations it was imperative we had a software billing system that could evolve with us and we found that with GLDS’ WinCable,” said Kelly Ryan, CEO, iFiber. ” We had reporting with our old system, but nothing like now with GLDS’ system. It’s a whole new insight and level of detail into our daily operations and collection processes.”
iFiber provides local Internet, telephone, television and a PUD fiber-optic network in the Columbia Basin region of eastern Washington.