Giggle Fiber Chooses GLDS’ Best-of-Suite Billing and Provisioning Solutions to Power FTTH, VoIP and Internet Services

Carlsbad, Calif. – July 28, 2014Great Lakes Data Systems, Inc. (GLDS), the leading provider of customer management, billing and provisioning systems for small and medium-sized broadband service providers, today announced that Giggle Fiber has entered into a multi-year relationship with GLDS for a broad suite of solutions.GLDS’ WinCable® is the leading billing & service provisioning platform among small to medium-sized broadband service providers and offers the tools necessary to effectively manage FTTH, VoIP, High Speed Internet and other next-gen services.  Giggle Fiber has selected a broad group of GLDS’ solutions to deploy double-play services to its footprint of fiber-based services.

“GLDS offers the core tools needed to drive our billing, call center and operations departments, as well as the opportunity to expand our services and drive additional revenues,” said Dave Haverkate, CEO at Giggle Fiber.  “Lower costs aren’t the only criteria for this kind of project, but they are a critical component and the savings we will enjoy will flow straight to our bottom-line. Successfully managing through the transition of a company’s core systems is crucial, and we’ve been very impressed with the professionalism and the results we’ve seen from GLDS.”

Giggle Fiber will use GLDS’ WinCable for enterprise billing and subscriber management, SuperController for provisioning of double-play services over FTTH, Service Provisioning Gateway (SPG) for automated voice and data provisioning, CableAnytime™ for web-based customer self-care, WinPay for automated payment processing, and more.

“We were impressed with Giggle Fiber’s vision for the future of broadband and we’re pleased that they’ve invited us to partner in it,” said Garrick Russell, GLDS’ president. “We’re honored to be working with these industry veterans and we’re especially pleased that they recognize the value we bring to a project like this.”

About Giggle Fiber

The company name is derived from the bandwidth term gigabit, equal to 1,000 megabits.  An ever increasing number of households and businesses are seeking the fastest possible Internet link at a price unbundled from video and telephone, and not linked to promotional contracts that are confusing and become very expensive.  The Giggle Fiber service area at the present time is Arcadia and Monrovia, California.