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Regardless of your roots, GLDS offers best-of-suite solutions that are razor-focused on automating customer management,
billing and service delivery for small to medium-sized broadband service providers worldwide.
Solutions
GLDS offers the most complete solution of its kind and allows operators to manage every aspect of customer interaction
from the initial phone call from a prospective customer to sending a bill for services delivered.
Partners
GLDS works with some of the best partners in the industry. Direct interfaces and open API’s allow GLDS applications to control Voice, Video, Workforce Management, VOD, High Speed Data, and more. GLDS adds new interfaces regularly to stay ahead of the market. If you are working with a provider you’d like to see integrated with GLDS, please contact us. GLDS has numerous published API’s that make integration, testing and launch a snap. You can do it all with BroadHub.
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Customer Experience PartnersDrive your customer experience with real-time access to BroadHub data.
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Fiber PartnersGLDS offers fully-integrated, workflow-based
provisioning for virtually all fiber technologies. -
Internet PartnersIntegrated provisioning of Internet services, like modems, usage-based billing, email, and more.
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Video PartnersAmong our most seasoned interfaces, we partner for provisioning of IPTV, OTT, Digital, Analog, and more.
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Voice PartnersGLDS works with partners to provision voice devices, services, and related network equipment.
Testimonials
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"Had a blast at my first GLDS BAM! conference this week. I enjoyed learning more about what GLDS and our... Read More
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"I have to say—BAM totally lives up to the hype. Thank you for having me here, GLDS! Your community and... Read More
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"GLDS has officially stolen my heart! It was my first year attending BAM!24 after using the program since 2020 and I... Read More
-
"It has been great to work closely with the GLDS team to tightly integrate our solutions in a way that... Read More
-
"Headed home from a great GLDS hashtag#bam24 It is amazing what our joint customers have accomplished thanks to a Calix/GLDS... Read More
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I just wanted to give you and the rest of the support staff an update on our upload of bill... Read More
-
“The integration of our Atlas CORE platform with the GLDS BroadHub solution gives operators an incredible ability to deliver exceptional... Read More
-
“Our partnership with GLDS continues to evolve, enhancing our collective capabilities. By integrating our powerful technologies, we’re transforming how service... Read More
-
"Today’s digitally driven world demands intelligent, flexible networks that guarantee superior service quality. By adopting our Mosaic CP and GLDS’s... Read More
-
"Just kicked off Day 1 with my favorite conference, GLDS BAM! I love the interaction with other broadband operators and... Read More
-
"This year at BAM!24 I had the opportunity to laugh with great friends, learn from unique individuals, and surround myself... Read More
-
"Had an amazing time at BAM! once again and left with valuable insights. Here are my top takeaways: 1. Teamwork... Read More
-
"There’s no way GLDS played a “small” part in our success. You guys have been instrumentally HUGE in helping us... Read More
-
“Thank you all for your efforts on this. Incredible team, teamwork, and successes to celebrate. I am grateful to work... Read More
-
"GLDS has been the best vendor partner relationship I've worked with. This whole transition from BH to SC2 has been... Read More
-
"In our search for a billing and provisioning solution, GLDS ticked all the boxes. Our partnership with GLDS has continually grown stonger... Read More
-
"We launched GLDS in 2017 and have been impressed with the balance between broad functionality and price,” said Angela Imming,... Read More
-
“I wanted to let you know how invaluable Gina’s help was with a recent statement production launch. She helped guide... Read More
-
“GLDS has been a cost-effective, reliable partner for us for more than 15 years. They stay connected with, and have... Read More
-
I am amazed daily by the staff at GLDS. They are there for all our need and solve any issue... Read More
-
Your technical support team is AMAZING! In particular, James and Abel have been very helpful with a huge channel change... Read More
-
Just wanted to thank you for your work yesterday. We are up and running on BroadHub. Thank you for providing... Read More
-
Dude this is badass! so excited to get this out to the customers!
-
GLDS offered us what they called ‘painless data conversion’. Compared to other conversions I’ve been involved with, it really was... Read More
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WinCable is easy to use and simple for our CSR and Technical groups to grasp.
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Our New Motto is WinCable Everywhere - by Thursday!
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WinPay has brought flexibility and convenience to the payment process for our customers.
-
Our non-returned equipment rate has dropped from 55% to 14% since we started using WinScore. Better still, the deposits we've... Read More
-
I am so glad we have GLDS! I cannot say it enough. Thanks for all your help!
-
This software is unbelievable! It's incredible how much easier my job has gotten, I can complete a task in one... Read More
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WinCable is very user friendly, with plenty of parameters for easy configuration. The software is easy to use, and any... Read More
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WinCable has been an excellent addition to our business and has contributed significantly to our ability to service our customers... Read More
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The chance to hear from other operators and interact with the GLDS team at BAM! is invaluable. We always learn... Read More
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I would recommend BAM! Not only is it fun, but you really get a chance to bond with other operators,... Read More
-
BAM! is my best opportunity to learn about new features and products available, as well as what's coming in the... Read More
-
BAM! provides an opportunity for operators to get to know the GLDS staff and other users and feel like they're... Read More
-
BAM! is a great opportunity to focus on WinCable and get questions answered all at once, as well as have... Read More
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BAM! helps us keep up with the industry and gives us an opportunity to talk to our industry peers about... Read More
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WinCable is very intuitive. The navigation makes sense and the reporting features are very useful.
-
From an accounting perspective, I don't know why anyone would ever choose anything except GLDS.
-
The training and support during the conversion were wonderful. GLDS has consistently exceeded our expectations.
-
We’ve been quite satisfied with the GLDS relationship. We have experienced significant company growth and GLDS has been a strong... Read More
-
I have been through a lot of training on various systems and topics. This was by far one of the... Read More
-
GLDS has a very professional and courteous staff, plus an excellent training facility. The training facility is very relaxing and... Read More
-
This will make the 4th billing system change I have been through since I have been working in the cable... Read More
-
The GLDS trainer not only knew the billing system but she also knew cable which was a wonderful plus in... Read More
-
Por mucho la solución más completa actualmente, control total de la administración en un solo producto, fácil manejo y amigable... Read More
-
GLDS did a great job with transitioning us to their cloud-based platform. Better still, I recently ran a Customer Summary... Read More
-
It's great having you and the rest of the GLDS team as partners for TVMAX. Everyone here is incredibly impressed... Read More
-
Wow! I'm impressed. The features were all expected, but I never imagined that they'd try so hard to match the... Read More
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I have worked at several companies and never experienced such an excellent level of support from an enterprise solutions provider... Read More
-
Having worked with all of the major billing providers in the telecom industry, GLDS is Laughably Better!
-
I always appreciate the quick replies from GLDS!
-
We have been with GLDS since 1999 and have always been pleased with their billing innovations and, like the other... Read More
-
If you don't have extensive experience, or time, we recommend GLDS' hosted solution for quick time to market.
-
GLDS offered a much better solution for the cost than other alternatives. With GLDS we were able to centralize billing... Read More
-
I am impressed with the telephony module that is integrated into WinCable. The API was a seamless way of getting... Read More
-
GLDS allows us to add a compelling package of on-demand programming to our lineup of digital video services with an... Read More
-
It’s been my pleasure to work with GLDS. From our conversion in 2009 to present, each inquiry and request has... Read More
-
GLDS support for our project was exactly what we expected; but our expectations are very high, and they rose to... Read More
News
Industries
Regardless of your roots, GLDS offers best-of-suite solutions that are razor-focused on automating customer management,
billing and service delivery for small to medium-sized broadband service providers worldwide.
Solutions
GLDS offers the most complete solution of its kind and allows operators to manage every aspect of customer interaction
from the initial phone call from a prospective customer to sending a bill for services delivered.
Partners
GLDS works with some of the best partners in the industry. Direct interfaces and open API’s allow GLDS applications to control Voice, Video, Workforce Management, VOD, High Speed Data, and more. GLDS adds new interfaces regularly to stay ahead of the market. If you are working with a provider you’d like to see integrated with GLDS, please contact us. GLDS has numerous published API’s that make integration, testing and launch a snap. You can do it all with BroadHub.
-
Customer Experience Partners
Drive your customer experience with real-time access to BroadHub data.
-
Fiber Partners
GLDS offers fully-integrated, workflow-based
provisioning for virtually all fiber technologies. -
Internet Partners
Integrated provisioning of Internet services, like modems, usage-based billing, email, and more.
-
Video Partners
Among our most seasoned interfaces, we partner for provisioning of IPTV, OTT, Digital, Analog, and more.
-
Voice Partners
GLDS works with partners to provision voice devices, services, and related network equipment.
Testimonials
-
"Had a blast at my first GLDS BAM! conference this week. I enjoyed learning more about what GLDS and our... Read More
-
"I have to say—BAM totally lives up to the hype. Thank you for having me here, GLDS! Your community and... Read More
-
"GLDS has officially stolen my heart! It was my first year attending BAM!24 after using the program since 2020 and I... Read More
-
"It has been great to work closely with the GLDS team to tightly integrate our solutions in a way that... Read More
-
"Headed home from a great GLDS hashtag#bam24 It is amazing what our joint customers have accomplished thanks to a Calix/GLDS... Read More
-
I just wanted to give you and the rest of the support staff an update on our upload of bill... Read More
-
“The integration of our Atlas CORE platform with the GLDS BroadHub solution gives operators an incredible ability to deliver exceptional... Read More
-
“Our partnership with GLDS continues to evolve, enhancing our collective capabilities. By integrating our powerful technologies, we’re transforming how service... Read More
-
"Today’s digitally driven world demands intelligent, flexible networks that guarantee superior service quality. By adopting our Mosaic CP and GLDS’s... Read More
-
"Just kicked off Day 1 with my favorite conference, GLDS BAM! I love the interaction with other broadband operators and... Read More
-
"This year at BAM!24 I had the opportunity to laugh with great friends, learn from unique individuals, and surround myself... Read More
-
"Had an amazing time at BAM! once again and left with valuable insights. Here are my top takeaways: 1. Teamwork... Read More
-
"There’s no way GLDS played a “small” part in our success. You guys have been instrumentally HUGE in helping us... Read More
-
“Thank you all for your efforts on this. Incredible team, teamwork, and successes to celebrate. I am grateful to work... Read More
-
"GLDS has been the best vendor partner relationship I've worked with. This whole transition from BH to SC2 has been... Read More
-
"In our search for a billing and provisioning solution, GLDS ticked all the boxes. Our partnership with GLDS has continually grown stonger... Read More
-
"We launched GLDS in 2017 and have been impressed with the balance between broad functionality and price,” said Angela Imming,... Read More
-
“I wanted to let you know how invaluable Gina’s help was with a recent statement production launch. She helped guide... Read More
-
“GLDS has been a cost-effective, reliable partner for us for more than 15 years. They stay connected with, and have... Read More
-
I am amazed daily by the staff at GLDS. They are there for all our need and solve any issue... Read More
-
Your technical support team is AMAZING! In particular, James and Abel have been very helpful with a huge channel change... Read More
-
Just wanted to thank you for your work yesterday. We are up and running on BroadHub. Thank you for providing... Read More
-
Dude this is badass! so excited to get this out to the customers!
-
GLDS offered us what they called ‘painless data conversion’. Compared to other conversions I’ve been involved with, it really was... Read More
-
WinCable is easy to use and simple for our CSR and Technical groups to grasp.
-
Our New Motto is WinCable Everywhere - by Thursday!
-
WinPay has brought flexibility and convenience to the payment process for our customers.
-
Our non-returned equipment rate has dropped from 55% to 14% since we started using WinScore. Better still, the deposits we've... Read More
-
I am so glad we have GLDS! I cannot say it enough. Thanks for all your help!
-
This software is unbelievable! It's incredible how much easier my job has gotten, I can complete a task in one... Read More
-
WinCable is very user friendly, with plenty of parameters for easy configuration. The software is easy to use, and any... Read More
-
WinCable has been an excellent addition to our business and has contributed significantly to our ability to service our customers... Read More
-
The chance to hear from other operators and interact with the GLDS team at BAM! is invaluable. We always learn... Read More
-
I would recommend BAM! Not only is it fun, but you really get a chance to bond with other operators,... Read More
-
BAM! is my best opportunity to learn about new features and products available, as well as what's coming in the... Read More
-
BAM! provides an opportunity for operators to get to know the GLDS staff and other users and feel like they're... Read More
-
BAM! is a great opportunity to focus on WinCable and get questions answered all at once, as well as have... Read More
-
BAM! helps us keep up with the industry and gives us an opportunity to talk to our industry peers about... Read More
-
WinCable is very intuitive. The navigation makes sense and the reporting features are very useful.
-
From an accounting perspective, I don't know why anyone would ever choose anything except GLDS.
-
The training and support during the conversion were wonderful. GLDS has consistently exceeded our expectations.
-
We’ve been quite satisfied with the GLDS relationship. We have experienced significant company growth and GLDS has been a strong... Read More
-
I have been through a lot of training on various systems and topics. This was by far one of the... Read More
-
GLDS has a very professional and courteous staff, plus an excellent training facility. The training facility is very relaxing and... Read More
-
This will make the 4th billing system change I have been through since I have been working in the cable... Read More
-
The GLDS trainer not only knew the billing system but she also knew cable which was a wonderful plus in... Read More
-
Por mucho la solución más completa actualmente, control total de la administración en un solo producto, fácil manejo y amigable... Read More
-
GLDS did a great job with transitioning us to their cloud-based platform. Better still, I recently ran a Customer Summary... Read More
-
It's great having you and the rest of the GLDS team as partners for TVMAX. Everyone here is incredibly impressed... Read More
-
Wow! I'm impressed. The features were all expected, but I never imagined that they'd try so hard to match the... Read More
-
I have worked at several companies and never experienced such an excellent level of support from an enterprise solutions provider... Read More
-
Having worked with all of the major billing providers in the telecom industry, GLDS is Laughably Better!
-
I always appreciate the quick replies from GLDS!
-
We have been with GLDS since 1999 and have always been pleased with their billing innovations and, like the other... Read More
-
If you don't have extensive experience, or time, we recommend GLDS' hosted solution for quick time to market.
-
GLDS offered a much better solution for the cost than other alternatives. With GLDS we were able to centralize billing... Read More
-
I am impressed with the telephony module that is integrated into WinCable. The API was a seamless way of getting... Read More
-
GLDS allows us to add a compelling package of on-demand programming to our lineup of digital video services with an... Read More
-
It’s been my pleasure to work with GLDS. From our conversion in 2009 to present, each inquiry and request has... Read More
-
GLDS support for our project was exactly what we expected; but our expectations are very high, and they rose to... Read More
News
Internet Service Providers
Getting the job done
Small and Mid-sized Internet Service Providers worldwide are making great strides to help close the digital divide. Many ISP’s are leading the way with Gigabit services to under-served markets. No matter the method, wireless, coax, or fiber, GLDS has solutions that can bring enhancements and efficiency to any ISP.
Time to grow up
We hear stories all the time about the ISP that started in the garage. You did whatever you could to make the numbers work and deliver the best solution for the buck to your customers. The back office was, and may still be, a hodgepodge of hardware and software. Customer management is part spreadsheet, part Word document and you may use google calendar for tracking work in the field. Billing is run out of Excel or maybe, if you’re lucky, QuickBooks. However, you recognize that as more and more customers choose to do business with the local company, it is becoming more difficult to support the quality and efficiency they have come to expect from your larger competitors.
Enter GLDS…
For more than 35 years we have delivered affordable customer management, billing and provisioning to the small to mid-sized broadband market. Whether your company has 300 or 300,000 customers, we have a solution to help.
Contact our sales team today to discuss the future of your business and your internet community.
Telephone
Video Management
It’s no secret that GLDS grew up in the Cable TV Space. In fact, our founder owned franchised cable operations throughout Wisconsin. Much like cable operators, telephone companies have a long history of customer loyalty and they’ve found news ways to expand the traditional “phone” relationship by offering video and Internet service initially over legacy networks, and now over fiber. GLDS offers broad video experience and telephone companies throughout the nation continue to choose GLDS’ Digital Service Bureau for industry leading digital authorization, and Pay-Per-View.
Making the Shift
Are you making the shift to an all IP environment from traditional copper network? If so, it might be time to re-evaluate your customer management and billing platform. Telephone companies are quickly learning that GLDS’ complete BroadHub Solution can provide a best-of-suite functionality for multi-service customer management, billing and provisioning. GLDS offers provisioning interfaces for more than 70 industry partners offering full support for Video, IPTV, Fiber Technology, and Voice Services.
Learn More…
If looking for a more integrated solutions to support the latest in IPTV, Fiber Technology, and Voice Services at a fair and affordable price, contact our sales team!
Fiber
History of Success
It’s no secret that broadband needs continue to grow, and fiber is the go-to technology for delivering ultra-high speeds. Did you know that GLDS supports more than 30 FTTx projects worldwide by delivering the most cost effective customer management and billing software in the industry? Whether you’re an experienced fiber provider, or trying to launch a greenfield system ,GLDS has offers both the product, and expertise needed to ensure success.
Automation is Key
Each year we continue to develop for a steady stream of technologies to support our customer’s choices for delivering triple-play services. As a municipal/utility start up, it is important that you spend time focusing on revenue growth, while GLDS takes care of efficiency for your support team. With over 70 interfaces developed to date, GLDS is experienced and ready to support your best of suite selection of IPTV, Fiber Technology, and VoIP partners.
Products well within Reach
Why do so many companies choose GLDS? It’s simple, we deliver the products they need for a fair price with a very reasonable time to market.
Find out how we fit the budget today by contacting us for a proposal!
Cable
It’s In Our DNA
GLDS was created to help small to mid-sized cable operators – like ourselves. Our founder cut his teeth at Warner Communications (later Time Warner) in the 70’s and later went on to own franchised cable operations throughout Wisconsin. Frustrated with the lack of affordable customer management and billing platforms, he set out to create one within reach of even the smallest cable operators. Within a few years, operators nationwide were using GLDS tools to manage the complete customer life cycle, from order management and product inventory, to provisioning set-top boxes and billing. Given our deep roots in cable TV, GLDS solutions were one of a kind. While the product and company have evolved over the years, we’ve continued to value, and to invest in, our cable DNA. We hire more front-line team members from the cable industry, than from all other industries combined.
Not Your Parent’s Cable Company
Over the last decade traditional cable operators have been anything but traditional, expanding into alternative services, like voice and Internet, and deploying a wide variety of networks technologies such as FTTH, wireless, and satellite. Cable TV companies have transformed themselves into “broadband service providers” and GLDS has been there offering relevant, cost-effective tools each step of the way.
Less Talking and More Doing
While loyal to the principals that built the cable television industry (bootstrapping, get-it-done, & do what it takes) GLDS’ solutions are are fully-compliant with industry standards, they’re quality tested, and are as relevant today as they were when we introduced them in 1980.
Find out why more small to mid-sized cable television operators chose GLDS than any other solution if its kind!
Velocity Broadband Moving Faster than the Speed of the Internet @Hudson Hub-Times
Laura Freeman, Hudson Hub-Times – Velocity Broadband, the city’s Internet utility, is moving faster than expected, and city officials asked for Council to approve two resolutions Oct. 6 to meet the increasing demand.
“It’s moving faster than we thought,” said City Manager Jane Howington. “Demand has been much greater than we thought.”
Council members unanimously approved a resolution for a contract with Great Lakes Data Systems for the purchase and implementation of broadband management software More
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