GLDS Plans Live Demo of Workforce Management Platform @Billing & OSS World
9/19/11
Great Lakes Data Systems (GLDS), which just debuted its new workforce management platform in June, will give customers a chance to see it in action during a live demonstration next week.
GLDS’ BroadHub Tech is fully integrated with the company’s WinCable billing and subscriber management system. It gives field technicians instant, real-time access to assigned work, as well as customer and account details. BroadHub Tech eliminates calls into dispatch by putting WinCable tools on a handheld device technicians can use to independently solve problems and provide the best, quickest customer service possible, the company said. More